It’s a situation you’ll probably recognise…
You arrive at your venue, you check in. You head to reception and ask for your delivery.
“It’s not here.”
But you know it was delivered yesterday. That slight panic starts to creep in.
Your event is coming up. Time is ticking. You call us. We check the tracking… it’s been signed for.
Now you’re stuck.
Back and forth with reception, checking storage rooms.
Asking different staff members.
Eventually, it turns up.
But by that point, you’ve already lost time, energy, and peace of mind.
So we asked ourselves… how do we remove that completely?
Introducing the Delivery Tracker
We’ve added a brand-new Delivery Tracker feature to your portal, designed to give you total visibility and zero uncertainty.
When placing an order, you now have the option to add a tracking chip to your shipment.
Once your order is delivered, you’ll receive a clear visual confirmation showing exactly where it’s been left.
No guessing. No chasing. No stress.
Your Tracking Options
When placing your order, you’ll be able to choose from four simple options:
No Tracker
Proceed as normal.
Tracker in one lead box
Perfect for keeping an eye on your main shipment.
Tracker in every box
Full visibility across your entire order.
Tracker in selected boxes
Ideal for tracking higher-value items only.
All pricing is clearly displayed in your portal.
What You’ll See
Once your delivery has been made, we’ll send you a screenshot showing a map of exactly where it’s been left.
Whether that’s:
- Signed in at reception
- Stored in a back office
- Left in a specific storage area
- Handed to a named individual
You’ll be able to prove it’s there.
No more confusion.
No more “it’s not here.”
No more wasted time.
Why It Matters
When you’re managing an event, you’ve already got enough on your plate.
The last thing you need is uncertainty around your delivery.
This small addition makes a big difference:
- No chasing venues
- No back and forth
- No unnecessary stress
Just clear, reliable proof of delivery, exactly when you need it.
Because it’s not just about what we deliver…
It’s about the peace of mind that comes with it.
No more uncertainty.
No more chasing.
We won’t let you down.